7 Social Media Rules for Brands #SMWMumbai 24th Sept'14 Rajdeep ChatterjeeMicrosoft India @rajdeepc презентация

Содержание

There was a time when the head would bow only to God @rajdeepc

Слайд 17 Social Media Rules for Brands

#SMWMumbai 24th Sept'14 Rajdeep Chatterjee Microsoft India
@rajdeepc


Слайд 2There was a time when the head would bow only to

God

@rajdeepc


Слайд 3Today… ☺
@rajdeepc


Слайд 4“It is the first thing I do every Morning and the

last thing every night”

Everyone

@rajdeepc


Слайд 5An average user checks her smartphone 150 times a day
@rajdeepc


Слайд 6Of this 150 times
how many times does the consumer engage

with my brand

@rajdeepc


Слайд 7Thumb Rule
Think social Think smartphone
@rajdeepc


Слайд 8If a bear had to catch fish…where would you recommend he

go

@rajdeepc


Слайд 9To fish where the fish are…right
@rajdeepc


Слайд 10Thumb Rules
Think social Think smartphone
Be where the consumer is, instead of

getting the consumer to where your brand is

@rajdeepc


Слайд 11What do fishes do best

Swim away…right
@rajdeepc


Слайд 12So do people…

@rajdeepc


Слайд 13Thumb Rules
Think social Think smartphone
Be where the consumer is, instead of

getting the consumer to where your brand is
Consumers move…chase the consumer’s companionship not the platform you created

@rajdeepc


Слайд 14When you want to invite friends to an afternoon of fun…how

do you call them all

@rajdeepc


Слайд 15Or a quiet afternoon with someone special…how do you go about

it?

@rajdeepc


Слайд 16You create a Whatsapp group…and then fix up a place to

meet right?

@rajdeepc


Слайд 17When people don't live in silos then as a brand we

can’t be offering silo engagements either…can we?

@rajdeepc


Слайд 18Thumb Rules
Think social Think smartphone
Be where the consumer is, instead of

getting the consumer to where your brand is
Consumers move…chase the consumer’s companionship not the platform you created
Life is digital & physical fusion…should it be different for your brand?

@rajdeepc


Слайд 19What’s so special about Bruce Lee

He trained everyday …thru the year
@rajdeepc


Слайд 20“I fear not the man who has practiced 10,000 kicks once,

but I fear the man who has practiced one kick 10,000 times”

@rajdeepc


Слайд 21Thumb Rules
Think social Think smartphone
Think of being where the consumer is,

instead of getting the consumer where your brand is
Consumers move…chase the consumer’s companionship not the platform you created
Life is digital & physical fusion…should it be different for your brand?
An Always on approach and say a few things to them repeatedly…in different words but meaning the same

@rajdeepc


Слайд 22In a relationship what do men not do?
@rajdeepc


Слайд 23They don’t listen!!
@rajdeepc


Слайд 24Every time there is a conversation what do guys do?
@rajdeepc


Слайд 25They go on a problem solving mode!
@rajdeepc


Слайд 26Isn't this what most brands do on social media

Strike up a

conversation
Hear but don’t listen
Promptly offer a Solution

@rajdeepc


Слайд 27Choices Choices Choices
@rajdeepc


Слайд 28IFTTT
If This Then That
@rajdeepc


Слайд 29Thumb Rules
Think social Think smartphone
Think of being where the consumer is,

instead of getting the consumer where your brand is
Consumers move…chase the consumer’s companionship not the platform you created
Life is digital & physical fusion…should it be different for your brand?
An Always on approach and say a few things to them repeatedly…in different words but meaning the same
Listen and Adapt to the consumer’s adaptive journeys

@rajdeepc


Слайд 30Now will ask you to ponder over some thing
@rajdeepc


Слайд 31Marketing is about consumer’s mind…about perceptions…right
@rajdeepc


Слайд 32Most brands research the impact TV has in driving consumer perception
@rajdeepc


Слайд 33But how many brands measure the impact digital engagement has in

the consumer’s mind

@rajdeepc


Слайд 34Whatever we measure Grows
@rajdeepc


Слайд 35Thumb Rules
Think social Think smartphone
Think of being where the consumer is,

instead of getting the consumer where your brand is
Consumers move…chase the consumer’s companionship not the platform you created
Life is digital & physical fusion…should it be different for your brand?
An Always on approach and say a few things to them repeatedly…in different words but meaning the same
Listen and Adapt to the consumer’s adaptive journeys
Measure the impact of digital to the brand

@rajdeepc


Слайд 36Thank You!

Tell me more @rajdeepc


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