Mother’s Day Insights for digital marketers презентация

Содержание

In 2014, consumers spent nearly $20 billion on Mother’s Day – making Mother’s Day the 3rd largest retail holiday. Source: National Retail Federation, Consumer Trends Blog, April 29, 2014

Слайд 1
Mother’s Day

Insights for digital marketers


Слайд 2In 2014, consumers spent nearly $20 billion on Mother’s Day –

making Mother’s Day the 3rd largest retail holiday.

Source: National Retail Federation, Consumer Trends Blog, April 29, 2014


Слайд 3New slide about average spend


That’s $163 planned per shopper.

Lucky mom.

Source:

Mother’s Day Spending Summary, National Retail Federation, April, 2014

Слайд 4
People plan to spend the same, if not more, on mom

this year compared to 2014

60%
Plan to spend the same

16%
Plan to spend more

8%
Plan to spend less

15%
Don’t celebrate

Source: Mother’s Day Spending Overview, National Retail Federation, April, 2014


Слайд 5It’s not just gifts for Mom
Consumers are shopping for more people

than you’d think

23% Wife

10% Other relative

9% Daughter

8% Sister

64% Mother or Stepmother

7% Grandmother

Source: Mother’s Day Overview, Retail Insights Center, April 2014

6% Friend


Слайд 6Shoppers are wrapping up a variety of gifts this Mother’s Day,

from the classics to experiences

57%
special outing (brunch or dinner)

32%
special piece of jewelry

67%
flowers

81%
greeting card

43%
gift card or gift certificate

21%
personal service (spa day, facial, massage)

Source: Mother’s Day Spending Summary, National Retail Federation, April, 2014


Слайд 7
Source: The Society for American Florists, News Blog, safnow.org, June 5,

2014

Cut flowers are a perennial favorite for Mother’s Day


Слайд 8Giving the gift of choice is more popular than ever

Source: National

Retail Federation, Consumer Trends Survey, April 29, 2014

43.3% of those shopping for a gift will buy a gift card

Gift card purchases were up 41.5% year over year

Total spending on gift cards is expected to reach $2.1 billion


Слайд 9
Women’s interest in technology increased in recent years, with
80%
expressing an

interest in consumer electronic products

77%
of women said consumer electronics make life easier

Source: Consumer Electronics Association, 2012


Though the classics are tradition, the gift of convenience is also on mom’s wish list


Слайд 10Source: 1eMarketer - Mothers' Little Helpers: The Mixed Blessings of Smartphones

and Social Media, November 2014
2National Retail Federation, Families Look to Shower Mom with Gift Cards, Brunch, Apparel Items This Mother’s Day, According to NRF Survey, April 2014

And shoppers hear their mother’s wishes and the gifts are getting smarter

Around 13% of those buying gifts planned to buy consumer electronics, with an average of $109 per person2

A driver of the trend towards gifting electronics is the fact that moms are much more tech-savvy now1



Слайд 1130% of shoppers will purchase gifts online, and they’ll spend more

than the average shopper






more is spent by the online shopper for Mother’s Day

An average of $225.87 spent online for Mother’s Day


Source: National Retail Federation, Consumer Trends Blog, April 29, 2014


38%


Слайд 12

Where are you located when you use a smartphone to access

shopping related information?

But don’t miss the 70% of in-store shoppers

The shopping journey is becoming smarter. Gift shopping begins on smartphones, tablets and PCs including research, price checking, locating stores and more.

Most popular user engagements on smartphone

Source: Yahoo & Kenshoo, The Mobile Opportunity Gap, April 2014


Слайд 13

Sorry, dads.
Search spend for Mother’s Day in 2014 was 110% higher

than Father’s Day.
Tip: Increase your spend for Mother’s Day instead of splitting your budget evenly between holidays.

Source: marinsoftware.com, Mom of Dad, Who Do We Love More? Paid Search Confirms, June 20, 2014


Слайд 14
The Yahoo Bing Network puts the bow on Mother’s Day gifts


Слайд 15
Start campaigns early for the shopper searching for a technology gift

Source:

Microsoft internal data March 2014 – May 2014

Start campaigns a month in advance to catch the shoppers starting to research a tech-savvy gift for Mom. Searches peak almost a month in advance to Mother’s Day.


Слайд 16
Source: Microsoft internal data March 2014 – May 2014
Focus on mobile

the week of Mother’s Day for last minute shoppers

Last minute shoppers have their smartphone in hand to help find the perfect gift.


Слайд 17

Know where to focus your spend





Top Mother’s Day gift searches

on the Yahoo Bing Network

Source: Microsoft internal data March 2014 – August 2014
*Does not include Tech


Слайд 18.
Source: Yahoo Bin


PC/Tablet
Source: Microsoft internal data March 2014 – May 2014,

top 10 queries in selected categories
*does not include branded terms or terms within ‘Tech’ category

Floral shops don’t miss out on the “bloom” of searches for this holiday
Mother’s Day searches on the Yahoo Bing Network



Flower shops start advertising a month in advance and more heavily a week before.


Слайд 19Fashion jewelry is an “on trend” search a month in advance
Mother’s

Day searches on the Yahoo Bing Network

.

Source: Yahoo Bin


Smartphone

Source: Microsoft internal data March 2014 – May 2014, top 10 queries in selected categories
*does not include branded terms or terms within ‘Tech’ category


Fashion jewelry retailers start advertising a month in advance.


Слайд 20Know when to increase spend on keywords
.
Source: Microsoft internal data March

2014 – May 2014

“Deals/sales“
increase here

“Cell phones”
increase here

“Shipping“
increase here

“Flowers“
increase here

“Tablets”
increase here


Слайд 21Timing is everything, have your ads live two weeks before the

holiday

Search volume peaks the middle of April, but Click-through-rates peak two weeks before Mother’s Day

Mother’s Day related searches on the Yahoo Bing Network

Source: Microsoft internal data March 2014 – August 2014


Слайд 22
Yahoo Bing Network audience behaviors


Слайд 23More likely to be an online shopping influencer
10%
more likely to

have been the first among friends to own / buy / use the latest in online shopping / e-commerce

Source: comScore Plan Metrix, US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 24More likely to spend on gift certificates
5%
more likely to have

used paid service for gift certificates in last 6 months

Source: comScore Plan Metrix, US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 25More likely to buy greeting cards and flowers online

Source: comScore Plan

Metrix, US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 26More likely to search for jewelry and flowers online

Source: comScore Plan

Metrix, US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 27More likely to spend on clothes and jewelry
Source: comScore Plan Metrix,

US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 28More likely to spend on consumer electronics online

6% more likely to

have spent $1,000 to $2,499 on consumer electronics online in the last 6 months

9% more likely to have bought a stereo receiver online in the last 6 months

11% more likely to have spent $100 to $199 on consumer electronics online in the last 6 months

26% more likely to have bought a handheld video game online in the last 6 months

28% more likely to have spent $500 to $999 on consumer electronics online in the last 6 months

Source: comScore Plan Metrix, US, April 2014, custom measure created using comScore indices and duplication. April data was used to reflect the month prior to Mother’s Day.

Compared to Google, the Yahoo Bing Network audience is:


Слайд 29
Yahoo Bing Network ad copy research


Слайд 30Here’s how to read a heatmap
Ad description
Ad title

Our study results show

that a flowers/cards/candy ad with Parameter Insertion in the title and a “call to action” in the description has high Ad Quality.




Source: Microsoft Internal Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14


Слайд 31Flowers/Cards/Gifts:
Ad performance heatmap for PC/Tablet
Ad description
Ad title
Source: Microsoft Internal Data. Total

Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14

Слайд 32Flowers/Cards/Gifts:
Top word combos
PC/Tablet
Mobile
Key insights
Using the phrase “Mother’s Day in the Title

for both PC/Tablet and Mobile proves to be effective.
The Dynamic Keyword Insertion variable is most effective across platforms for Flowers/Cards/Gifts when it is used with Descriptions that call out Price or Monetary Value.

Source: Microsoft Internal Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14


Слайд 33Jewelry:
Ad performance heatmap for PC/Tablet
Ad description
Ad title
Source: Microsoft Internal Data. Total

Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14

Слайд 34Jewelry:
Top word combos
PC/Tablet
Mobile
Key insights
Using Cheap/Affordable in the Description line for PC/Tablet

ads tends to yield higher ad quality.
Dynamic Keyword Insertion features in ads with high quality across both all devices, however the pairing of title and description in jewelry show little other themes or trends, suggesting testing is key.

Source: Microsoft Internal Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14


Слайд 35Home & Garden
Ad performance heatmap for PC/Tablet
Ad description
Ad title
Source: Microsoft Internal

Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14

Слайд 36Home & Garden
Top word combos
PC/Tablet
Mobile
Key insights
Searchers are looking for Home &

Garden deals over Mother’s Day… Using % Off or Sale terms in ad titles yields higher ad quality.
Furniture terms feature in mobile ad descriptions as peaking searcher’s interest, using these with Sale terms or Dynamic Keyword Insertion can make for more appealing ads.

Source: Microsoft Internal Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14


Слайд 37Consumer Electronics:
Ad performance heatmap for PC/Tablet
Ad description
Ad title
Source: Microsoft Internal Data.

Total Impressions Generated = 16 Million, Total Ads Analyzed = 13k, Analysis Period = 20th April 14' - 20th May 14'

Слайд 38Consumer Electronics
Top word combos
PC/Tablet
Mobile
Key insights
For Consumer Electronics products, the best performing

ad copies had the name of the tech product in the ad title and used Dynamic Keyword Insertion for the ad description, for maximum impact.
Capture the attention of searchers ready to buy, by adding information about the price, promotional offers or affordability in either the ad title or ad description.

Source: Microsoft Internal Data. Total Impressions Generated = 19 Million, Total Ads Analyzed = 30k, Analysis Period = 20th April 14' - 20th May 14


Слайд 39
Why advertise on Bing Ads?


Слайд 40Automotive
Business & Finance
Education
Telecom
Travel
Retail
13M
27M
19M
11M
19M
40M






Source: Audience data represents Bing Web and Yahoo US

Web Search from comScore qSearch (custom), US, September 2014.
Industry categories based on comScore classifications.

Access searchers not reached on Google


Consumer Goods

Health


Слайд 41

Drive even better performance with Ad Extensions
Sitelink Extensions
Improve click-through rate

(CTR) and conversions by providing direct access to site content and purchase pages.


13%

lift in click-through-rates

Location Extensions

Drive more in-store conversions with store locator, click-to-call, merchant ratings, and click-to-direction.


20%

lift in click-through-rates

Call Extensions

Connect customers quickly to your business with click-to-call.


10%

lift in click-through-rates

Source:  Microsoft internal data


Слайд 42
You told us:
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You spoke,
we listened.

We heard feedback from our customers,
advertisers and partners and are
delivering new features to make
advertising on the Yahoo Bing Network
easier and more effective.


Слайд 43
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Слайд 44
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Слайд 45
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