2015: mHEALTH’S COMING OUT PARTY… OR IS IT?Joseph C. Kvedar, MD презентация

Содержание

Apple Samsung Microsoft Intel Google But is it irrational exuberance? RECENT ENTHUSIASM FOR mHEALTH… Artwork: Mark Ulriksen © 2014 Center for

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2015: mHEALTH’S COMING OUT PARTY… OR IS IT? Joseph C. Kvedar, MD
©

2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.


Слайд 2 Apple
Samsung
Microsoft
Intel
Google
But is it irrational exuberance?

RECENT ENTHUSIASM

FOR mHEALTH…

Artwork: Mark Ulriksen

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Слайд 3Photo by melenita2012 - Creative Commons Attribution License https://www.flickr.com/photos/78586432@N05
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How is HealthKit different than now-defunt Google Health?
Samsung’s S Health (on its 3rd generation) – adoption not strong

Aetna discontinues CarePass August 2014
Microsoft, Samsung, Apple betting that the Smart Watch will be the difference


THOSE WHO CANNOT LEARN FROM HISTORY ARE DOOMED TO REPEAT IT (GEORGE SANTAYANA)

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HEALTH APPS ARE DIFFERENT
Although 1 in 10 U.S. adults over the

age of 18 owns an activity tracker, within 6 months one-third stops using them.

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Слайд 8Photo by William Brawley - Creative Commons Attribution License https://www.flickr.com/photos/93841400@N00
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HEALTH APPS ARE DIFFERENT

More than 80% of health apps that are downloaded are abandoned within 2 weeks.

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Слайд 9Photo by pmarkham - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/9197427@N06
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Even though we know people need these apps, they don’t always want them.

HEALTH APPS ARE DIFFERENT

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WE CHECK OUR SMARTPHONES >100 TIMES A DAY!
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BUT PUSHING A BUTTON FOR HEALTH IMPROVEMENT IS TOO HARD
Photos: Center

for Connected Health, Alere Connect

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Слайд 12Photo by profcarlos - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/35083636@N00
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ENGAGEMENT IS KING

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Слайд 14Photo by FindYourSearch - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/48540379@N02
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TOOLS FOR ENGAGEMENT

Frictionless Technology
Social
Personalization
Relevance to Everyday Life

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FRICTIONLESS

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FRICTIONLESS
© 2014 Center for Connected Health – All Rights Reserved Content

Confidential – DO NOT DUPLICATE.


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FRICTIONLESS
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Confidential – DO NOT DUPLICATE.


Слайд 18Photo by FindYourSearch - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/48540379@N02
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TOOLS FOR ENGAGEMENT

Frictionless Technology
Social
Personalization
Relevance to Everyday Life

© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.


Слайд 19Photo by qwghlm - Creative Commons Attribution License https://www.flickr.com/photos/56495127@N00
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MULTIPLE DIMENSIONS TO SOCIAL

Camaraderie
Competition
Visibility

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SOCIAL - Camaraderie
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SOCIAL - Competition
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Average drop of HbA1c: 1.5
69% achieved a drop in BP

SOCIAL

- Visibilty DIABETES & BLOOD PRESSURE CONNECT

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Слайд 23Photo by FindYourSearch - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/48540379@N02
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TOOLS FOR ENGAGEMENT

Frictionless Technology
Social
Personalization
Relevance to Everyday Life

© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.


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Customized Program Design
Readiness To Change
Connected Health Data

Practice Location


PERSONALIZATION: TEXT 2 MOVE
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for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.


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PERSONALIZATION: TEXT 2 MOVE
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Rights Reserved Content Confidential – DO NOT DUPLICATE.


Mean change in HbA1c by engagement level

*


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RELEVENCE TO EVERYDAY LIFE
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RELEVENCE TO EVERYDAY LIFE
Subconscious Triggers
Go Where the Consumer Is

Focus on Near Term Goals
State of the Art Design

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Слайд 28© 2014 Center for Connected Health – All Rights Reserved Content

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SUBCONSCIOUS TRIGGERS: SUNSCREEN REMINDERS

Arch Dermatol. 2009;145(11):1230-1236.


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GO WHERE THE CONSUMER IS
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FOCUS ON NEAR TERM GOALS
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STATE OF THE ART DESIGN

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Слайд 32Photo by IBM Curiosity Shop - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/52468544@N07
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BIG DATA, BIG OPPORTUNITY

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BIG DATA

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Слайд 34Photo by William Hook - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/83542829@N00
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IMPLICATIONS

The “give the people what they want” strategy for consumer apps does not translate
If we don’t get engagement right, mHealth will go down in history as yet another tech bubble
Some companies are doing some things right some of the time
This will be hard but worth the effort

© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.


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WAYS TO CONNECT

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Reserved Content Confidential – DO NOT DUPLICATE.

The cHealth Blog: chealthblog.connectedhealth.org
www.partners.org/connectedhealth
LinkedIn Group: Connected Health Community
Twitter: @connectedhealth @jkvedar



Contact Me: jkvedar@partners.org


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