Artwork: Mark Ulriksen
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
How is HealthKit different than now-defunt
Google Health?
Samsung’s S Health (on its 3rd generation) –
adoption not strong
Aetna discontinues CarePass August 2014
Microsoft, Samsung, Apple betting that the
Smart Watch will be the difference
THOSE WHO CANNOT LEARN FROM HISTORY ARE DOOMED TO REPEAT IT (GEORGE SANTAYANA)
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
HEALTH APPS ARE DIFFERENT
More than 80% of health apps that are downloaded are abandoned within 2 weeks.
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
Even though we know people need these apps, they don’t always want them.
HEALTH APPS ARE DIFFERENT
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
ENGAGEMENT IS KING
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
TOOLS FOR ENGAGEMENT
Frictionless Technology
Social
Personalization
Relevance to Everyday Life
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
FRICTIONLESS
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
TOOLS FOR ENGAGEMENT
Frictionless Technology
Social
Personalization
Relevance to Everyday Life
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
MULTIPLE DIMENSIONS TO SOCIAL
Camaraderie
Competition
Visibility
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
TOOLS FOR ENGAGEMENT
Frictionless Technology
Social
Personalization
Relevance to Everyday Life
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
Mean change in HbA1c by engagement level
*
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
SUBCONSCIOUS TRIGGERS:
SUNSCREEN REMINDERS
Arch Dermatol. 2009;145(11):1230-1236.
BIG DATA, BIG OPPORTUNITY
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
IMPLICATIONS
The “give the people what they want” strategy
for consumer apps does not translate
If we don’t get engagement right, mHealth will go
down in history as yet another tech bubble
Some companies are doing some things right
some of the time
This will be hard but worth the effort
© 2014 Center for Connected Health – All Rights Reserved Content Confidential – DO NOT DUPLICATE.
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Twitter:
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@jkvedar
Contact Me: jkvedar@partners.org
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