Senior UX Consultant
Equal Experts
@finiteattention
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Uncomfortable UX:making life difficult and improving your product презентация
Содержание
- 1. Uncomfortable UX:making life difficult and improving your product
- 2. pain in the ass
- 3. GOV.UK
- 4. usability of online visa forms
- 5. no plan survives contact with the enemy — Field Marshall Helmuth von Moltke the Elder
- 6. no wireframe survives contact with the user
- 7. my mission: ants in your pants
- 8. I want you to get UNCOMFORTABLE
- 9. out of your comfort zone
- 10. strong urge to make things better
- 11. uncomfortable is where progress happens
- 12. 1. uncomfortably fast research cycles
- 13. test early, test often
- 14. are you doing any usability testing with real people?
- 15. are you testing in every development cycle?
- 16. has the product you’re testing been released yet?
- 17. test in every development cycle
- 18. ...learn in every development cycle
- 19. test early, test often test lightweight
- 20. we went to language schools
- 21. we used gotomeeting
- 22. I went to Starbucks
- 23. 2. uncomfortably unfinished product
- 24. “it’s not ready to test yet”
- 25. “what do we have that nobody’s seen?”
- 26. consider ... how much authority you’re wearing
- 27. ... they might need permission to criticise
- 28. we used flat mockups
- 29. sometimes we used comic sans
- 30. users don’t care if it’s not finished
- 31. 3. uncomfortable team involvement
- 32. wireframing workshop
- 35. “come with us and observe research”
- 36. “come with us and take notes”
- 37. “come with us and talk with our users”
- 38. ‘bring your own device’ day
- 39. solutions sessions
- 40. 4. uncomfortable communication
- 41. affinity sorts
- 42. quick and dirty email summaries
- 43. show video clips every cycle
- 44. video clips should be EXCRUCIATING
- 45. show, don’t tell
- 46. inexpensive software
- 47. clip libraries
- 48. 5. uncomfortable personal growth
- 49. take risks
- 50. learn new skills
- 51. challenge the client
- 52. can’t complain nobody understands UX
- 53. can’t dismiss users
- 54. can’t dismiss usability
- 55. may become MOTIVATED
- 56. may have to start LIKING PEOPLE
- 57. your mission: ants in their pants
- 58. Katy Arnold @katyarnie Simon Bostock @i4_1 Clare
pain in the ass
Слайд 1Uncomfortable UX:
making life difficult and improving your product
Chris Atherton
Senior UX Consultant
Equal Experts
Слайд 58Katy Arnold @katyarnie Simon Bostock @i4_1 Clare Wilcockson @clarewilcockson Andy Kemp @kyndainverse Ed Horsford @edwardhorsford
Equal Experts
GOV.UK team
