Redesigning Purdue Librarieswebsite презентация

WHY REDESIGN? Significant part of library service Access to electronic resources Books Purdue collections Library service

Слайд 1REDESIGNING PURDUE LIBRARIES WEBSITE
TAO ZHANG
DIGITAL USER EXPERIENCE SPECIALIST
PURDUE UNIVERSITY LIBRARIES


Слайд 2WHY REDESIGN?
Significant part of library service
Access to electronic resources
Books
Purdue collections
Library service


Слайд 4THE PROCESS
Discovery
Information Architecture
Site Prototyping
User stories Personas
Content inventory
Sitemap
Wireframes
Visual Design & Theming
Content types
Page mockups
Implementation
Completed


look & feel

Testing & Launch

Staging
User testing
& refinement


Слайд 5DISCOVERY
Students
Faculty
Library staff
Contextual inquiry
Interviews
Google analytics
Content inventory


Слайд 6USABILITY LAB


Слайд 7DISCOVERY
Dominance of search


Слайд 8DISCOVERY | CONTENT


Слайд 9DISCOVERY | CONTENT
Quick access


Слайд 10DISCOVERY | CONTENT


Слайд 11DISCOVERY
“Too many and often redundant links.”
“Difficult to find information.”

Users want:
Quick

access to resources
Information about library facilities


Слайд 12DESIGN PLAN
Personas
Content
Sitemap
Gap analysis
Design


Слайд 13PERSONAS
Jenny
Sophomore
Article
Course reserve books
Library hours
Brian
3rd year PhD student
Database
Google Scholar
Kate
Article
Database
Services
Associate Professor


Слайд 14PERSONA 1 (JENNY)
Less experienced user (sophomore student)
Goals and actions:
Discover articles
Through article

search or from one or two databases with help
Locate books
Mainly through course reserves
Used book search only a few times
Study in the library
Hours and location
Study room reservation

Слайд 15PERSONA 2 (BRIAN)
Experienced user (third year PhD student)
Goals and actions:
Find and

locate specific articles with full text
Through databases and Google Scholar
Enter frequently used databases
Through library website

Слайд 16PERSONA 3 (KATE)
Faculty (associate professor)
Goals and actions:
Find and locate specific

articles with full text
From databases
Does not trust Google Scholar
Enter frequently used databases
Through library website
Understand and use library services
Work with librarians to develop and use library guides
Teach students how to use library website

Слайд 17SITEMAP


Слайд 18GAP ANALYSIS | EXAMPLE







Слайд 19GAP ANALYSIS | EXAMPLE
Book delivery mechanisms:
Interlibrary loan & UBorrow
Purchase request
Ideal situation

for user:
Enter book information once on a single form
Receive book a.s.a.p. and keep it as long as possible
What needs to happen at library:
Quick decision-making (borrow vs. purchase)
Information integrated from multiple sources
New workflow between departments
Design a new request system
Reduce user input
Utilize OpenURL & Linked Data
Information from various stakeholders
Communication with user


Слайд 20HOMEPAGE


Слайд 25NAVIGATION


Слайд 26LIBRARY PAGE


Слайд 27LIBRARY PAGE


Слайд 31BEHIND THE SCENE
Content workflow
User profiles
Pre-fetched index
Searching across databases
Single UI for all

search results

Слайд 32QUESTIONS?

zhan1022@purdue.edu


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