Business etiquette презентация

Topics 1. Appearance Business/Business Casual 2. Social Graces Introductions/Greetings/Handshake 3. Communication Skills Conversation/Office Culture 4. Table Etiquette Basic Manners/Eating Out 2

Слайд 1Business
Etiquette













Developed by
Juanita Johnson, Professor
LSU AgCenter, Baton Rouge, LA


Слайд 2Topics
1. Appearance
Business/Business Casual
2. Social Graces
Introductions/Greetings/Handshake
3. Communication Skills
Conversation/Office Culture
4. Table Etiquette
Basic Manners/Eating

Out


2


Слайд 3Appearance
Your business image starts with the way you are dressed and

is reinforced with your personal mannerisms.

3


Слайд 4
Read the company’s dress-code polices
to put together a working wardrobe.
4


Слайд 5Introductions and Handshakes
An exception is, that a client should be introduced

first, even if you are with someone of higher rank within your company.

In the business world, whoever is the
highest-ranking
person is introduced to everyone else in order of their position.


5


Слайд 6Social Graces
The quality of your life
is the quality of your

communication.

6


Слайд 7Communication Skills
Your attitude is important, because it
contributes to how well

you will fit into the work environment.

7


Слайд 8Table Etiquette
Guests order first
Enter your chair from the left and exit

to the right
Business is discussed after the food order is taken
The person who extends the invitation, pays the bill

8


Слайд 9Table Setting
Formal Dinner Place Setting
1. Napkin
2. Fish Fork
3.

Dinner or Main Course Fork
4. Salad Fork
5. Soup Bowl & Plate
6. Dinner Plate
7. Dinner Knife
8. Fish Knife
9. Soup Spoon
10. Bread & Butter Plate
11. Butter Knife
12. Dessert Spoon and Cake Fork
13. Sterling Water Goblet
14. Red Wine Goblet
15. White Wine Goblet

9


Слайд 10Basic Guidelines for Business Etiquette

The references that follow offer different insights

on business etiquette. So, it is worth your time to review several
references to get a broader perspective.

Emily Post’s Etiquette (16th Edition)
The New Manners
Business Etiquette for Dummies

10


Слайд 11Emily Post’s Etiquette
11


Слайд 12


Letitia Baldrige's Complete Guide to the New Manners for the 90's by

Letitia Baldrigeby Letitia Baldrige, Denise Cavalieri Fike (Illustrator)                      List Price: $30.00 Our Price: $21.00 You Save: $9.00 (30%)                                                     Used Price: $5.00
Availability: Usually ships within 24 hours Hardcover - (March 1990) 646 pages




Front cover                                                             

Front flap                      

Intro pages                      

Table of contents                      

Excerpt                      

Full index                      

Back flap                      

Back cover                      

       See all 59 sample pages


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New Manners for the 90s

12


Слайд 13Business Etiquette for Dummies
13


Слайд 14Business Etiquette
14
A SMILE costs nothing, but gives much. It enriches those

who receive, without making poorer those who give. It takes but a moment, but the memory of it sometimes last forever.

Слайд 15
Presentation Evaluation
This presentation is provided for informational purposes only. The

contents, changes or updates of any printed reference is under the control of the authors. References are provided as a convenience, and the inclusion of any reference does not imply endorsement by the sponsors of this presentation.

Please help to improve this presentation by sending comments, suggested changes or additions to me at:
jjohnson@agcenter.lsu.edu

15


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